Privacy Policy
Welcome to IdailyMart.
This Privacy Policy explains how IdailyMart ("IdailyMart", "we", "us", or "our") collects, uses, stores, protects, and shares information when you visit or use our website https://idailymart.com, place an order, create an account, contact us, or otherwise interact with our services.
IdailyMart is an FMCG and e-commerce business based in Hisar, Haryana, India.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
We may collect information that you voluntarily provide to us, information generated when you use our website, and information received from service providers or other legitimate sources.
1.1 Personal Information
Depending on how you interact with IdailyMart, we may collect:
1.2 Payment Information
When you make a payment, payment-related information may be processed by our authorised payment gateway or financial service provider.
Depending on the payment method, this may include transaction details, payment status, transaction reference numbers and other information necessary to process your payment.
IdailyMart does not intend to store complete debit card, credit card, UPI PIN, CVV or banking passwords on its own servers. Such information may be handled directly by authorised payment service providers in accordance with their applicable policies and security standards.
2. How We Use Your Information
We may use your information for legitimate business purposes, including:
Order Processing
Customer Service
Website and Account Management
Marketing and Promotions
Where permitted and where applicable, we may use your contact information to send:
You may opt out of promotional communications at any time using the unsubscribe option provided in the communication or by contacting us.
3. Legal Basis for Processing Personal Data
We process personal data only for lawful and appropriate purposes.
Depending on the circumstances, processing may be based on:
Where consent is the basis for processing, you may have the right to withdraw your consent, subject to applicable law and any legitimate or legally required processing that may continue.
The Digital Personal Data Protection Act, 2023 provides for clear notice and consent requirements and recognises individuals' ability to withdraw consent where consent is the basis for processing.
4. Sharing of Information
We do not sell your personal information to third parties for money.
However, we may share information with trusted third parties when reasonably necessary to provide our services or fulfil legitimate business and legal purposes.
These parties may include:
Delivery and Logistics Partners
Your name, mobile number and delivery address may be shared with delivery partners to enable delivery of your order.
Payment Service Providers
Authorised payment gateways and financial service providers may process payment-related information.
Technology and Hosting Providers
We may use third-party providers for:
Marketing and Communication Providers
Where applicable, information may be shared with service providers that help us send emails, SMS, WhatsApp messages or other permitted communications.
Professional Advisors
Information may be disclosed to professional advisors such as lawyers, accountants, auditors or consultants where reasonably necessary.
Government and Legal Authorities
We may disclose information where required by applicable law, court order, governmental authority, regulatory requirement, or where necessary to protect our legal rights, customers, employees or the public.
5. Cookies and Similar Technologies
IdailyMart may use cookies and similar technologies to improve your experience.
Cookies may be used for purposes such as:
You may be able to control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of some parts of the website.
6. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners, analytics providers, advertising platforms, social media services, hosting providers and other technology providers.
These third parties may process information according to their own privacy policies and terms.
IdailyMart encourages customers to review the privacy policies of third-party services before using their services.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against:
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal data, including the right to:
Requests may be submitted using the contact details provided in this Privacy Policy.
We may need to verify your identity before processing certain requests to protect your account and personal information.
The Digital Personal Data Protection Act, 2023 establishes a framework for obligations of organisations processing digital personal data and rights of individuals in relation to such data.
10. Children's Privacy
IdailyMart's website and services are intended for use by individuals who are legally capable of entering into transactions under applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can take appropriate action.
11. Promotional Communications
If you subscribe to our marketing communications or otherwise provide permission to receive promotional messages, we may contact you through:
You can opt out of promotional communications at any time.
Please note that even if you opt out of marketing communications, we may still send essential transactional communications relating to your orders, payments, account, security or services.
12. Third-Party Links
Our website may contain links to websites, applications or services operated by third parties.
IdailyMart is not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information.
13. International Data Transfers
Some of our technology, hosting, payment, analytics or service providers may process information from locations outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or organisational safeguards.
14. Data Breaches and Security Incidents
If we become aware of a personal data breach or security incident that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notifications where legally required.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
When we make changes, we may update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Grievance and Privacy Contact
If you have questions, concerns, complaints or requests regarding this Privacy Policy or the processing of your personal information, please contact us.
We will make reasonable efforts to respond to privacy-related requests and grievances within the period required under applicable law.
17. Consent and Acceptance
By using the IdailyMart website, creating an account, placing an order, submitting information through our website, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will seek consent through an appropriate mechanism.
You should not provide personal information that you are not authorised or legally permitted to provide.
18. Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy or the handling of personal information shall be subject to the applicable jurisdiction of the courts and authorities in Haryana, subject to applicable law.
Contact IdailyMart
IdailyMart
Hisar, Haryana, India
Website: https://idailymart.com
Customer Support Email: idailymartindia@gmail.com
Customer Support Phone: +91-8278046000