Welcome to IdailyMart.
These Terms & Conditions ("Terms", "Terms & Conditions", or "Agreement") govern your access to and use of the IdailyMart website https://idailymart.com and any products or services made available through the website.
IdailyMart is an FMCG and e-commerce business based in Hisar, Haryana, India.
By accessing, browsing, registering on, or purchasing products through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the website.
1. About IdailyMart
IdailyMart is an online FMCG marketplace/store offering consumer products through its website.
The products available on IdailyMart may include categories such as:
The availability of specific products and categories may change from time to time.
2. Eligibility
By using IdailyMart, you represent that:
If you are using the website on behalf of a business or another person, you confirm that you have the authority to accept these Terms on their behalf.
3. Website Usage
You agree to use IdailyMart only for legitimate shopping and related purposes.
You must not:
We reserve the right to restrict, suspend or terminate access to the website if we reasonably believe that these Terms have been violated.
4. Customer Account
Certain features may require you to create an account.
You are responsible for:
IdailyMart is not responsible for losses resulting from your failure to keep your account credentials secure, except where such liability cannot lawfully be excluded.
5. Product Information
We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.
Product information may include:
However, product packaging, labels, colours, images and specifications may change from time to time.
The actual product received may differ slightly from images displayed on the website.
Customers should always check the product packaging and label before consumption or use.
For food, personal care, wellness and other consumable products, customers should carefully review the manufacturer's label, ingredients, warnings, allergen information, usage instructions and expiry/best-before information before using the product.
6. Product Availability
All products displayed on the website are subject to availability.
A product appearing on the website does not guarantee that it will remain available until your order is completed.
We reserve the right to:
If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, cancellation or refund, as applicable.
7. Prices and Taxes
Prices displayed on IdailyMart are generally shown in Indian Rupees (INR).
Prices may change without prior notice.
The applicable price at the time of placing your order will generally apply, subject to any technical, pricing or inventory error.
Where applicable, taxes and other statutory charges will be displayed or included as required by law.
Delivery charges, convenience charges or other applicable charges may be added to the order total and will be communicated during checkout.
8. Pricing Errors
We take reasonable care to ensure that product prices are accurate.
However, technical errors, typographical errors, system errors or other circumstances may occasionally result in an incorrect price being displayed.
If we discover a significant pricing error after an order has been placed, we may:
If an order is cancelled due to a pricing error and payment has already been received, the applicable amount will be refunded in accordance with our refund process.
9. Placing an Order
When you place an order through IdailyMart, you are making a request to purchase the selected products.
After placing an order, you may receive an order acknowledgement by email, SMS, WhatsApp or another communication channel.
An order acknowledgement does not necessarily mean that the order has been finally accepted.
We reserve the right to accept, reject or cancel an order for reasons including:
10. Order Confirmation
Once an order is accepted and confirmed, you may receive an order confirmation containing information such as:
Please check your order confirmation carefully and contact us promptly if any information appears incorrect.
11. Cancellation of Orders
Customers may request cancellation of an order subject to the applicable stage of processing.
An order may not be cancellable once it has been:
If cancellation is permitted and payment has already been made, the eligible amount will be refunded through the applicable payment method or refund process.
For complete cancellation rules, please refer to our Cancellation & Refund Policy.
12. Delivery
We aim to deliver orders to the address provided during checkout.
Delivery timelines displayed on the website are estimates and may vary due to:
Customers are responsible for providing a complete and accurate delivery address and contact number.
IdailyMart is not responsible for delivery failure caused by an incorrect, incomplete or inaccessible address provided by the customer.
13. Delivery Attempts
Our delivery partner may make reasonable attempts to deliver your order.
If delivery cannot be completed because:
the order may be returned to us.
Additional delivery charges or other consequences may apply where permitted by applicable policy and law.
14. Inspection at Delivery
Customers are encouraged to inspect the package at the time of delivery.
If the package appears seriously damaged, opened, tampered with or otherwise compromised, please notify the delivery person where possible and contact IdailyMart customer support as soon as possible.
For damaged, defective, incorrect or missing products, customers should follow the applicable return/refund procedure.
15. Returns, Refunds and Replacements
Returns, refunds and replacements are subject to our Return, Refund & Cancellation Policy.
Depending on the product category and circumstances, products may be eligible for:
Return, Replacement, Refund, Store credit or no return/refund.
Certain products may not be returnable for hygiene, safety, food-quality or regulatory reasons.
Customers should review the applicable return policy before placing an order.
16. FMCG and Consumable Products
Many products sold through IdailyMart may be food, personal care, household or other consumable products.
Customers should:
IdailyMart does not recommend consuming or using any product where the packaging appears damaged, contaminated, tampered with or expired.
Where applicable, product-related concerns should also be reported to the relevant manufacturer.
17. Payment
IdailyMart may offer payment options such as:
Credit cards, Debit cards, UPI, Net banking, Cash on delivery, where available.
Payment methods may vary depending on location, order value, product category and other factors.
Payments may be processed through third-party payment service providers.
IdailyMart does not request customers to disclose sensitive payment credentials such as UPI PIN, card PIN or banking passwords to our employees or representatives.
18. Cash on Delivery
Where Cash on Delivery ("COD") is available, additional conditions may apply.
COD may not be available for:
We reserve the right to restrict COD availability where reasonably necessary.
19. Offers, Discounts and Promotions
From time to time, IdailyMart may offer:
Each offer may have separate terms, eligibility requirements, validity periods and usage limits.
Unless specifically stated otherwise:
20. Coupons and Promotional Codes
Customers must use coupons and promotional codes only in accordance with their stated terms.
We may cancel or reject a coupon where we reasonably believe that:
21. Reviews, Ratings and User Content
Customers may be permitted to submit:
Product reviews, Ratings and Other content.
By submitting content, you confirm that:
You grant IdailyMart a non-exclusive, royalty-free, worldwide right to use, reproduce, display, publish or otherwise use submitted reviews and content for legitimate business, marketing and customer-service purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or is otherwise inappropriate.
22. Intellectual Property
All content on the IdailyMart website, including where applicable:
Logos, Brand names, Website design & text, Graphics, Product descriptions, Images, layouts, and Other materials are owned by IdailyMart or the respective rights holder and are protected by applicable intellectual property laws.
You may access and use website content only for personal and lawful shopping purposes.
You may not reproduce, modify, distribute, publish, sell, license or commercially exploit IdailyMart content without prior written permission.
All third-party trademarks, brand names and product names remain the property of their respective owners.
23. Third-Party Websites and Services
IdailyMart may use or provide links to third-party websites, applications or services.
These may include:
Third-party services may have their own terms and privacy policies.
IdailyMart is not responsible for the independent terms, policies, content or practices of third-party services.
24. Privacy
Your use of IdailyMart is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information.
By using the website, you acknowledge that you have reviewed our Privacy Policy.
25. Website Availability
We aim to keep IdailyMart available and functional, but we do not guarantee that:
We may temporarily suspend or restrict access to the website for maintenance, upgrades, security reasons or other legitimate purposes.
26. Fraud Prevention
IdailyMart may use reasonable measures to identify and prevent fraudulent transactions, abuse and other suspicious activity.
We may investigate transactions and take appropriate action, including:
27. Limitation of Liability
To the extent permitted by applicable law, IdailyMart will not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Our liability, where legally applicable, will be limited to the extent permitted under applicable law and the circumstances of the relevant transaction.
28. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold IdailyMart, its owners, employees, representatives, affiliates and service providers harmless from claims, losses, liabilities, damages and expenses arising from:
29. Suspension or Termination
IdailyMart may suspend or terminate your account or restrict access to the website where reasonably necessary, including if:
Termination will not affect rights and obligations that accrued before termination.
30. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes may be made due to:
The updated Terms will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by law.
31. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to the use of the IdailyMart website, products or services shall be subject to the applicable laws and jurisdiction of the competent courts in Haryana.
32. Grievance and Customer Support
If you have a question, complaint, order-related concern or grievance, please contact IdailyMart.
IdailyMart
Hisar, Haryana, India
Website: https://idailymart.com
Customer Support Email: idailymartindia@gmail.com
Customer Support Phone: +91-8278046000
For privacy-related complaints, please refer to our Privacy Policy and contact the designated privacy/grievance contact mentioned there.